How to download external mail from another email account

1. Find out if you provider lets you access your email via POP3. Check the table below for POP3 settings for some common ISPs. If you currently download your email to a programme on your computer like Outlook Express then your provider DOES allow you to access your mail via POP3. Alternatively, go to your email provider's web site and click on "Help" or "Support" where you will probably find out the name of your provider's POP3 mail server (which you need).

2. If you currently use Outlook Express you can obtain all your POP3 settings easily as follows: Start Outlook Express, and on the Tools menu, click Accounts. A box should open. Select your email provider account from the list, and click on "Properties". Another small box will open. Select the "Servers" tab. If it says at the top "My incoming mail server is a POP3 server" then you know your provider has support for POP3. Further down make a note of two settings: "Incoming mail (POP3)" and "Account name".

3. Log into your UKInbox email account. Once logged in, click on "Options" at the top of the page.

4. On the options page click on "POP3 Fetch Mail"

5. In the box that says "Server" add the name of your email account provider's POP3 server. This is the same as the "Incoming mail (POP3)" setting you wrote down earlier. This is usually something like "pop3.provider.com" (without the quotes)

6. Add the username (and optionally password) you use to login to your provider's email. This is the "Account name" setting you wrote down earlier. Your password is usually the same password you use for other activities with your provider, such as dialing up to the internet.

7. If you want your email to be deleted from your provider's servers once you have downloaded it to your account at UKInbox then uncheck the tickbox that says "Leave mail on server"

8. Click on "Add Server".

9. Now to check your external mail click on "Fetch" at the top of the page. If you chose not to provide a password earlier you will be prompted for it now. You should see the progress on the screen as your mail is downloaded from your provider's mail server. Once this is done go to your Inbox (or the folder you optionally may have specified earlier) to read any new mail downloaded.